CitySpring

Career’s sub-section
	Why join CitySpring	Mr Lye Kwak	Ms Jacqueline Ong
	Life at CitySpring	Ms Zyn Leow
	Mr Abdul Hamid B Bakar	Mr Joska Ferencz

Why join CitySpring
At CitySpring Infrastructure Trust ("CitySpring"), we have a strong talent pool comprising individuals from varying backgrounds equipped with different skill-sets. They are, however, united by their drive, determination and commitment to building an even stronger future for the Group.

We strive to recruit, develop and retain our human capital and equip them with the skill-sets that will lay the foundation for the execution and support of our business strategy and expansion of our footprint.

We remain committed to developing a diverse and inclusive workforce that embraces the common objective of delivering on our strategy for growth and enhancing unitholder value.

If you are interested to join CitySpring, please email us at hr@cityspring.com.sg.

Lye Kwak
Senior Technician
City Gas Pte. Ltd.

“Providing the best service under the most demanding circumstances”

Working as a technician with City Gas for almost 45 years, Mr Lye has witnessed the transition of an industry that was previously fraught with poor safety management to one that places service and safety as its top priorities.

“Service and safety are the foremost priorities that characterise our work at City Gas, which is a far cry from when I started,” Mr Lye shares.

The 63 year-old veteran shows no sign of slowing down. More than ever, he is upbeat about his job which he says provides him some of the most memorable experience. In the course of his work, Mr Lye has also forged many strong friendships with the fellow technicians whom he worked with over the years. He also takes pride in having earned an Institute of Technical Education certificate in recognition of the training he received.

The adept senior technician counts troubleshooting problematic gas piping and dealing with gas leaks as his daily challenges. The prospect of handling gas pipes, however, does not faze him one bit. Rather, Mr Lye challenges himself to constantly raise the bar on the service that he provides his customers.

“Customers’ expectations are growing and it is our job to provide the best service under the most demanding of circumstances,” he says.

Mr Lye shares that customers today, as compared with the past, will not hesitate to question employees like him on the details of his troubleshooting techniques. This is especially so when the customers are frustrated over their problems. Mr Lye takes it in his stride in responding positively to such challenges at work.

Joska Ferencz
Site Manager
(George Town, Tasmania)
Basslink Pty Ltd

“Overcoming challenges, achieving success”

From climbing towers to managing vendor relationships and representing Basslink at community events, Mr Ferencz has done it all here at Basslink and he is not stopping there. Mr Ferencz is looking at further honing his business skills in his relatively new role as a site manager based at one of the converter stations in George Town, Australia. He admits: "Prior to joining Basslink in August 2005, I couldn't have envisaged where I am now and to be involved in such a massive project a few years ago."

Responsible for the day-to-day management of the George Town converter station in Tasmania, Mr Ferencz gets a sense of accomplishment from exceeding the target of 97% availability of Basslink for the customer - Hydro Tasmania every month.

Mr Ferencz credits the Basslink site operational team, saying “We’ve a flexible and well-motivated team in which everybody puts in their very best to overcome challenges and achieve success. Indeed, this was prominently demonstrated in a recent power outage crisis which the team had to overcome within a short period of time.”

"The power outage occurred on New Year’s Eve 2007 due to a bushing fault on one of the transformers at our Victorian site. A decision was subsequently made that the quickest way to bring the interconnector back into operation was to replace the transformer to which the relevant bushing was attached."

Mr Ferencz recounts, “The prompt replacement of the transformer could not have been completed without the professionalism and drive of the whole team at Basslink. We were working throughout the New Year holiday, and battling the challenges of transporting a 280-tonne transformer. The entire team worked tirelessly under scorching temperature as high as 40 degrees. ”

Apart from site management, Mr Ferencz looks after safety, health and environmental issues at the Tasmanian end of Basslink.